Note: Applications vs. Widgets: Each program on the iPhone falls into one of two categories: applications (Phone, Mail, Safari and iPod) and widgets (the collection of items, from text to Settings, which appear above the four main Application icons on the home screen). Apple refers to this last category since both widgets and applications in its various documents. The main difference is that the widgets tend to be smaller, single-function programs (similar to Dashboard widgets in Mac OS X), while the applications are all functions (similar to programs in the Applications folder Mac OS X).
An almost a third option is currently the only option available to third party developers to create software for iPhone: Web-based applications. These are run from Safari and often referred to simply as Web applications.
Manage freezes
During the execution of any iPhone applications or widgets, the iPhone may suddenly stop responding to the gestures on the touch screen. Even pressing the Home button has no effect. Generally, any screen activity as a Web page is loaded or a video that is playing, it stops too. When this happens, the iPhone’s software has been “frozen.”
Another symptom of frostbite is that the iPhone screen remains black, as if it is turned on (although this symptom can also be caused by a “dead” battery).
To release an iPhone press and hold the home key for about six seconds. If this works, you are returned to the home screen, with (hopefully) everything works again. If a force-quit not to unfreeze the application, whether shares as described later in this section (starting with reboot, below).
Driving accidents
When you’re working with an application for iPhone or a widget, the iPhone can suddenly thrown back to the home screen. When you return to the program used, the more likely that some of the recent changes are lost. For example, a website that had closed you can now. When this happens, it means that the iPhone software has crashed.
After being dumped at home, you should simply go back to what they were doing and I hope the accident does not recur. If the same accident happening again (and sometimes again and again), try restarting the iPhone (described below). Often this help because many accidents are caused by a combination of events that does not happen again in exactly the same way after a reboot.
Reboot
To reset iPhone, press and hold the Sleep / Wake button (the physical button on the top of the iPhone, next to the SIM card tray) to red (and white arrow) slider (next to the words ” Slide to power off “) appears on the screen. Drag the slider to turn off iPhone. Then press and hold the Sleep / Wake until the Apple logo. Wait a few seconds for the iPhone boot sequence to the end, and you should be back on the home screen.
Although I refer to this procedure as a “reboot” part of Apple’s documentation refers to it as a “reset”. I prefer “reset”, both because it is consistent with the same action on a computer and it avoids confusion with other meanings of “reset” for the iPhone.
Force restart
If the iPhone is very confused, even by holding down the Sleep / Wake may have no effect. In these cases, you can usually
force the iPhone
to reboot by pressing the Sleep / Wake and home simultaneously for about 10 seconds.
Although I have not seen any official confirmation of this from Apple, I hope that the difference between a normal and a hard reset is that the first reset is more “elegant”, ensuring that all files must be closed before restarting have done.
iPhone crash data on your Mac
While the iPhone does not provide information when you block, it keeps track of the event behind the scenes. The next time you sync your iPhone with iTunes, a message that says. “Your iPhone contains diagnostic information that can help Apple improve its products”
The message that appears in iTunes when trying to sync an iPhone that has had an accident since the previous synchronization.
This message means that one or more accidents have occurred since the last synchronization. It’s three buttons:
* Send to Apple: Click this button to advance the details of the accident to Apple (I hope to help them ascertain the cause and how to fix it)
* Do not send: Click this button to close the dialog.
* Show Details: Click this button to open a folder in the Finder, where accident data are stored: / Library / Logs / CrashReporter / MobileDevice / youriPhone.
The exact contents of this folder depends on the accident history for your particular iPhone. For example, if Safari has crashed, MobileSafari will find a file with your name at the beginning of y. Accident at the end (with numerical data in the center). You can open the file in any text editor. Or, if you change the file extension of a. Log, double-click the file opens in the console utility for Mac OS X. You are unlikely to gather much information from these files, but you can find a clue to the cause of an accident.
The error dialog also has a “Never ask again” check box. Leaving it enabled to avoid said about accidents in the future. But what if you turn it on and then change my mind?
You can reset by Control-clicking (or right click) in the name of your iPhone in the Devices section of iTunes and then choose Reset Warnings from the context menu.
Prevent freezes and crashes
The complete solution to deal with frosts and accidents is to know not only how to recover from them, but how to eliminate them in the future. You can not prevent all accidents and crashes, but can be minimized by keeping the iPhone and iTunes software updated and making sure your iPhone has enough space and memory.
Upgrade your iPhone
You must upgrade the software on your iPhone if you have a specific problem at the moment or not. Updates to correct known bugs in existing software and add new features. More specifically, our discussion here, if a software bug in Apple makes a recurring problem, the ultimate solution is for Apple to fix through an update.
By default, iTunes automatically checks for updates at regular intervals (you can disable this by unchecking “Automatically check for updates” in the General pane of iTunes Preferences window). You can manually initiate a check at any time by clicking the Search button updates a Summary tab in iTunes.
If the inspection reveals that an update, check the Refresh button to update changes and displays a dialog box informing you that “a new iPhone software version is available.” From this dialog, you can click Download only, or download and install. If you choose to download only, another dialog box that appears at the end again it is stated that “a new iPhone software version available” and provides buttons to install and not install.
These dialogues have “Do not ask me more” check boxes. I suggest you uncheck the boxes to make sure you ask about each update before installing. Of course, the team still should not install an update without your knowledge, but why risk it? It’s better than having to confirm once more, if reliable reports on the web indicate that an update as things get worse instead of better.
Downloading update files in ~ / Library / iTunes / iPhone Software Updates /. For minor updates (eg from 1.0.1 to 1.0.2), the names of these files typically end in Update.ipsw update. However, for more important updates (eg from 1.0.2 to 1.1.1), iTunes uses the restore file (Restore.ipsw) for both the upgrade and restoration.
Update requires reactivation? After updating your iPhone, you can see an alert that says: “The activation of iPhone.” In this case, must be in an area where you can access the AT & T for the full update. If the message persists, try moving to a different location.
If you receive an error message: When you upgrade your iPhone, you may receive error messages. If this happens, and not the update, try doing a restore first. This should make things work again, and is likely to provide the latest version of the iPhone software. However, to be sure that there is a newer version is needed, and to confirm that everyone now seems to be working, click Check for updates again after the restoration is complete.
Note: Stealth upgrade:? When Apple released iLife ’08, which includes a new feature Web Gallery, you can get a picture sent from an iPhone. To accomplish this, a “Send to Web Gallery” appears as an option for a photo on the iPhone, via the camera or the Photos application.
Surprisingly, this button again appeared a day or two after iLife ’08 was released without updating the iPhone software. This led to speculation that the iPhone software has been updated through the EDGE network, without any user notification. Apple has not confirmed how it was done, and there are other possible mechanisms that could have accomplished this feat. However, it is worth noting that new features may appear on your iPhone without notice.
ITunes update also
To ensure that interactions and other synchronization between iTunes and the iPhone without problems, which in turn may prevent the iPhone from crashing and freezing, always upgrade to the latest version of iTunes. iTunes update contains software specifically relevant to the iPhone (especially the software and installed AppleMobileSync AppleMobileDevice in several places in the / System / Library, as AppleMobileDevice.kext file in / System / Library / Extensions, and their equivalents in Windows) .
Provide sufficient “breathing space”
By “breathing space”, I mean two things:
* Do not use up every last bit of disk space: Allow at least 250 MB free at all times. This is because the iPhone needs space to create temporary files. Without enough space for these files, an accident can occur. You can tell how much free space is making a graphic for use in the bottom of the Summary tab in iTunes.
* Do not overload the memory of the iPhone: For example, if you check a mailbox that starts downloading 200 messages to your iPhone and then switch to Safari and start to open multiple Web pages, you are asking for trouble, probably as an accident.
Check the diagnostic data iPhone
Some problems are specific to an iPhone specific version of software or hardware device. As such it can be helpful to know exactly which versions of the components you have. Even if you can not directly use this information, which can be valuable to a tech support person (eg, an Apple employee at a Genius Bar). This data is stored in two main locations:
* About: Touch the Settings -> General -> About. Here you will find the version number and number of the modem firmware, which can be compared with the numbers of the latest updates (such as listed on Apple’s Web site or other Web sites, where these issues are covered ) to confirm you have the latest versions.
The numbers of Wi-Fi and Bluetooth address may also be necessary to solve problems (as we shall see later in this book).
* Field Test: More esoteric are the “field test” data. To access these, go to the keyboard of the iPhone application and enter: * 3001 # 12345 # *
Then press the call key. A field test screen appears from which you can access data such as network and cell information.
The most interesting bit is when you touch the topic. This reveals the identification of the LCD panel. If an apparent problem with the screen is linked to a specific version of the LCD (as determined from information found on the web or obtained from Apple), this will tell you if you have the panel problem.




October 21st, 2011
bestiphone

